Business Analyst Tools

A ranking of recommended tools

My thanks for the tool ideas from the IIBA UK Brown bag

Online tools

Breakout

Private messaging

Problem Solving

Understanding your client and their needs

Problem Solving

User Journey Mapping

AVOID AVOID AVOID AVOID AVOID

Stakeholder Management

PPT - People, Process, Technology

Engagement & Collaboration

Overly complex Process maps

Craft specific Language e.g. BPMN

Long / Wordy documents

Too generic - think of clients and owners

Compare & Prioritise