Process Optimisation

Optimising processes has a range of benefits including reducing costs, improving quality, increasing throughput and enabling innovation. At Blue Moon we find ways to introduce continuous improvement cycles whilst optimising processes for that repeatable quality our clients are aiming for.

Approach

We start by understanding your current processes and gaining a concensus on the target operating model, from there a gap analysis and working prototypes can be used to find the best route forwards.

Conscientious throughput

Having accountability and responsibility defined enables us all to understand our role in the process. We ensure everyone understands the impact they have on larger picture and is equipped to deliver on the process outputs. Increasing the transparency around decision making, removing potential blockers for a seamless workflow are our two critical success factors in establishing conscientious throughput in new processes.

Transparency & Feedback

Optimising a process isn't a one off exercise so we want you to be able to continuously improve without the extra expense of consultants in the future. By enabling feedback loops throughout, starting with the inputs we unlock the ability for you to control and update your own processes long after we're gone.

Repeatable Quality

Where consolidating processes is the aim we recognise that distributed work environments mean teams require variances to the standard to enable successful operations. Creating a process for each area or fighting against the nuances can lead to a drop in quality and consistency. We enable adaptability alongside the core process so that the output are consistently great.

Our Experience

We've worked on a variety of process optimisation initiatives on a variety of platforms, including those still using plenty of paper and spreadsheets. If you're targeting processes like

Procure to Pay
Order to Cash
CRM & Sales
Month End

then email marv.simmons@gmail.com for more information.